Policy

 

No Refunds, Changes, or Cancellations for All Orders that are Shipped or Picked Up.

Deposits are Also Non-Refundable. Full payment must received at or before Pick Up. Please note there will be a late fee if orders are not picked up at the scheduled time. Tanjee Bakes is not responsible for damaged Cakes or any Baked Goods that is not personally delivered by Tanjee Bakes. Once the cake or any baked goods has left Tanjee Bakes it is no longer Tanjee Bakes Responsibility. ALL PRODUCTS ARE THE RESPONSIBILITY OF THE CUSTOMER ONCE IT LEAVES OUR SHOP.WE ARE NOT RESPONSIBLE FOR ANY DAMAGE OCCURRING TO THE CAKE OR ANY OTHER BAKED GOODS DURING TRANSPORT, SET-UP OR ANY TIME THEREAFTER. KEEP CAKE REFRIGERATED UNTIL 1 HOUR PRIOR TO PARTY SETUP. DO NOT CARRY CAKE AROUND IN CAR OR LEAVE CAR UNATTENDED. TAKE CAKE STRAIGHT TO VENUE OR HOME AND REFRIGERATE. TRANSPORT CAKE ON FLAT SURFACE IN CAR WHERE IT CANNOT SHIFT IN BOX. CARRY CAKE BOX FROM BOTTOM AND DO NOT SQUEEZE SIDES OF BOX AS YOU MAY DAMAGE CAKE. KEEP IN MIND THAT CAKES ARE VERY FRAGILE AND DAMAGES CAN HAPPEN IF NOT HANDLED PROPERLY – SUCH AS CRACKS, SMUDGES, MELTED FROSTING, ETC. 

 


GUARANTEE / DISCLAIMER

EVERY ORDER IS HAND-MADE. DECORATIVE FINISHES ARE DONE BY HAND AND ARE SUBJECT TO THE ARTISTIC INTERPRETATION OF OUR EXPERT CAKE DECORATORS. YOU MAY PROVIDE US WITH A PHOTOGRAPH FOR INSPIRATION AND DUPLICATION; HOWEVER, WE MAKE NO CLAIMS FOR EXACT DUPLICATION OF THE WORK DONE BY OTHER CAKE DECORATORS.

ALL ORDERS ARE SUBJECT TO THESE POLICIES LISTED ABOVE

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